Communities of Practice, Organizational Learning, Organizational Development, Change Management, Knowledge Management, UK
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Organisational.Development
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| The field of Organisational Development is growing
rapidly in the business world and receiving increasing attention in the academic
literature. Zenday Associates is at the forefront of research into Communities
of Practice, a key new area of Organisational Learning and Knowledge
Management. |
| All businesses rely on Knowledge Management to some
degree, either by way of articulated strategy or unconsciously. Large
companies in particular owe their Market Value (Capitalization) not just
to their intangible knowledge assets but on their ability to leverage
them. Service organisations depend increasingly upon their ability to
leverage knowledge assets and knowledge flow to achieve service level
targets and improve efficiency. In the increasingly dynamic competitive
landscape of the 21st century the creation and retention of true
competitive advantage depends entirely upon the management of knowledge
assets and organisational learning. |
| Examples of where knowledge flow or
knowledge transfer techniques can be put to good effect are: |
Marketing
- Market entry
- Brand awareness
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Strategy
- Employee 'buy-in'
- Emergent strategy
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Training and development
- Skill transfer
- Capability retention
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Communications
- Employee communications
- Value negotiation
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Operations
- Efficiency
- Productivity
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Human Resources
- Employee retention
- Employee actualization
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| The core of the Zenday Associates
process for implementing Knowledge Management involves
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Understanding
- your business and its objectives
- your people and their motivators
- how people interact with technology
- how knowledge flow adds capital value
- how to manage and leverage knowledge assets
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Building
- a knowledge strategy based upon your business objectives
- a capabilities based view of the business
- collaborative technologies
- the metacapabilities required to build ...
- true competitive advantage
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| To achieve this the Zenday Associates
process toolbox involves just some of
the following... click here to see |
| See the Zenday Associates "Conceptual
Framework for a Knowledge Management Strategy" model |
| To discuss your OD needs with a Zenday Associates
partner Contact Us by email fax phone or
on-line. |
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